This is the wholesale site for AquaVape. Log in for prices and ordering, or apply for an account.

Terms and Conditions Aquavape B2B

Welcome to the terms and conditions governing the use of the Aquavape website, located at (referred to as "the Website"), and any transactions conducted through it. By accessing the Website and/or placing an order, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using or accessing the Website. For inquiries regarding these terms and conditions, please reach out to our Customer Service team at 08081 687 551 or via email at Our team is available Monday to Friday, from 9 am to 5 pm, excluding bank holidays.

Contact Information: Sec1

  • Company Name: Aquavape T/A Aquavape
  • Address: Bolton North Business Park, Unit 52, 1st Floor, Rossini Street, Bolton, BL1 8DL
  • Company Number: 08599466
  • VAT Number: 175336105

Customer Service

  • Phone: 08081 687 551
  • Email:
  • Hours: Monday - Friday, 9 am - 5 pm

Usage of the Website

By accessing this website, you confirm that:

  1. You have the legal capacity to enter binding contracts related to vaping products.
  2. You are at least 18 years old and legally permitted to purchase vaping products.
  3. When you place an order through the Website, you are initiating an offer to purchase goods. Upon our acceptance, a binding contract will be formed, solidifying the transaction.

Amendments to Terms and Conditions

Updates to Terms and Conditions: We retain the right to modify these terms and conditions as needed. Any revisions will become effective upon being posted on the Website. It's your responsibility to review the terms and conditions each time you access the Website for vaping-related activities.

Communication and Record Keeping

Communication and Record-Keeping: Kindly be aware that conversations with our Customer Service, including calls, may be recorded for the purpose of maintaining quality standards and facilitating training related to vaping inquiries.

Payment Terms and Conditions for Aquavape

Pre-Payment Requirement: To ensure prompt dispatch of goods, payment must be made in full before any items are shipped, unless the customer holds an authorised credit account.

Credit Accounts: Customers with approved credit accounts by Aquavape are required to settle payments within the terms of their credit agreement.

Accepted Payment Methods: Aquavape offers a range of payment options for your convenience, including major credit/debit cards and bank transfers.

First Payment: For the initial order, payment must be made via bacs (Bankers' Automated Clearing Services). You may also be requested to send us additional ID for account setup like your Driving Licence, Utility Bill, and Proof of Address.

Consequences of Late Payment: Aquavape reserves the right to retain supplies and suspend further deliveries if payment is overdue beyond the agreed terms.

Credit Account Terms: Failure to comply with the payment terms for credit account holders may lead to the suspension of account privileges and future supply arrangements.

Order Processing: Orders will be processed and dispatched promptly upon receipt and confirmation of full payment.

Security Checks: To maintain transaction security, we may conduct additional checks on payments, which could occasionally result in slight delays in order processing. Your understanding and patience are appreciated as we prioritise safety and reliability in all transactions.

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  • Regulatory Compliance: The MHRA establishes and enforces regulations to ensure that our vaping products comply with safety and quality standards. This includes regulations related to product design, manufacturing processes, labelling, and packaging.
  • Product Authorisation: Vaping products may require authorisation from the MHRA before they can be legally sold in the UK market. Aquavape complies with specific regulatory requirements and submits necessary documentations to gain approval.
  • Consumer Safety: The MHRA focuses on protecting public health by setting standards that minimise potential health risks associated with vaping products. This involves monitoring and assessing the safety of ingredients, potential side effects, and long-term health impacts.
  • Marketing and Advertising: Aquavape adheres to MHRA guidelines and restrictions on marketing and advertising. This is to prevent misleading information and to ensure that consumers are well-informed about the risks and benefits of vaping products.
  • Post-Market Surveillance: The MHRA monitors the market for any adverse effects or safety concerns related to vaping products after they have been introduced. This ongoing surveillance helps address emerging issues and ensures continuous safety.

Currency and Taxation: All prices displayed on Aquavape are denoted in pounds sterling (£).

VAT Exclusion: Prices quoted are exclusive of 20% Value Added Tax (VAT). VAT will be calculated and added to the total cost during checkout, in accordance with prevailing tax rates. Companies exempt from VAT will be required to send their VAT documentments to us for validation.

Price Adjustments: Aquavape retains the right to adjust product prices without prior notice.

Price Transparency: However, any alterations will occur prior to the formation of a purchase agreement with the customer. Thus, the price indicated at the time of order placement will be upheld.

Additional Fees: Duties and taxes will be applied based on the prevailing rates during dispatch.

Shipping and Handling: In most instances, delivery is complimentary provided the minimum order threshold is satisfied. Any additional charges for delivery and credit card transaction fees will be clearly delineated and incorporated into the final invoice, if applicable. Our aim is to process and dispatch your order for next-day delivery, including Saturdays, given that we receive your order and payment where applicable before 3 pm on weekdays. However, please be advised that during peak periods, holidays, or unforeseen courier complications, there may be delays in delivery.

Transparent Pricing: Before finalising your order, you'll receive a comprehensive breakdown of the total cost, including VAT, shipping fees, and any other relevant charges, ensuring full transparency.

Cancellation Policy for Aquavape

Inspection Upon Receipt: Upon receipt of the goods, it is the buyer's responsibility to promptly inspect them. Notification Timeframe: Should you discover any damage or discrepancies with the order, you must notify Aquavape within 24 hours of delivery.

Written Communication Required: This notification should be made in writing, which can be via email or a formal letter. The communication should clearly state the nature of the damage or non-compliance. Failure to notify us within the stipulated 24-hour timeframe will result in the goods being considered accepted.

Implications: Acceptance of the goods may impact your ability to cancel or return the order as per our return policy.

Requesting Cancellation: If you need to cancel your order due to non-compliance or damage, refer to our 'Returns Policy' for instructions.

Order not received: If your order has not arrived by the expected delivery date, please reach out to us within 72 hours. This will enable us to promptly initiate an investigation and trace your package.

Timely Communication: For a seamless cancellation experience, we suggest promptly reaching out to our customer service team with comprehensive details regarding your order and the encountered issue. You can send the details via email to

Returns Policy: As you are wholesale customers, we kindly request that all returns be submitted in batches of at least 10 items. Please refrain from sending individual items separately. Returns are exclusively accepted for faulty goods covered under the manufacturer's warranty. Any returns falling outside of this category will not be authorized. When returning items, please ensure to include your name, site name, and a detailed list of the items being sent back. Please anticipate a minimum processing time of 10 days for testing, booking, and crediting your items.

Liability Statement for Aquavape

Extent of Liability: Aquavape is committed to upholding its legal responsibilities and endeavours to maintain the highest standards of quality and safety across our services and products. Nevertheless, within the confines allowed by law, Aquavape must acknowledge certain limitations in liability regarding potential loss or damage resulting from the utilisation of this website or any products procured through it.


Unforeseeable Losses: Aquavape shall not be held liable for losses that were not reasonably foreseeable by both parties at the time the contract was established.

Non-Breach Related Losses: We disclaim responsibility for any losses not directly caused by breaches on our part or by our suppliers.

Business and Non-Consumer Losses: Aquavape bears no responsibility for business-related losses, including, but not limited to, loss of profits, revenue, contracts, expected savings, data, goodwill, or incurred expenses, nor for any other indirect or consequential loss not reasonably foreseeable by both parties upon your initiation of website usage or the formation of a contract for goods sale.

Limitation of Liability: This liability clause does not in any manner restrict our liability for death or personal injury resulting from our negligence, for fraud or fraudulent misrepresentation, or for any other matter for which it would be unlawful for us to exclude or attempt to exclude our liability.

Battery Safety Guidelines for Aquavape

Handling Li-ion Cells: Caution is essential when handling Li-ion batteries due to their sensitivity to charging characteristics, as improper handling may result in explosions or fires. Prior to use, ensure you possess sufficient knowledge of Li-ion rechargeable batteries, including charging, discharging, and assembly. Always charge batteries on a fire-proof surface and never leave them unattended during charging.

Battery Safety Precautions: Overheating: Discontinue use of any e-cigarette or device if the battery becomes excessively hot to the touch or emits an odour. Allow it to cool in a safe environment for at least one hour before disposal or warranty return.

Auto-Activation: If your device activates spontaneously, immediately remove the tank and disconnect the battery. Do not reuse the battery or tank.

Storage and Charging: When not in use, store lithium batteries in a protective case and avoid carrying them in pockets or purses, especially alongside coins or small metallic objects. Charge Li-ion batteries using a dedicated external charger, and never leave them charging unattended. Once fully charged, promptly remove the battery from the charger. Regularly inspect batteries for any signs of damage, such as tears or rips, and avoid using damaged batteries.

Usage and Responsibility: Avoid subjecting batteries to excessive stress, ensuring they are appropriate for the application and of the correct size and capacity. Aquavape disclaims responsibility for any damage resulting from modifications to batteries or chargers (including pack making), as well as damage caused by misuse or mishandling of Li-Ion batteries and chargers. Users assume all risks associated with the use of Li-ion batteries.

Educational Resources: Prior to purchasing, visit for comprehensive information on battery safety, covering proper handling, charging, and disposal procedures. It's vital to understand these aspects thoroughly.

Valpak – Wee Batteries

Amid the challenges posed by the disposal of single-use vapes, Aquavape has taken a step forward to address these issues by supporting a new take-back scheme with Valpak for single-use vaping devices. The new scheme will facilitate the safe collection and recycling of single use vapes and e-cigarettes. Using manual and semi-automated processes in partnership with a waste processing and logistics company, the scheme will dismantle vapes to ensure valuable resources can be recycled at scale. Where components cannot be recycled, they will be sent for safe disposal through incineration with energy recovery. If you would like further information on this please contact us.

Quality Assurance

Warranty: We stand behind the quality of our products. Upon delivery, all goods are guaranteed to match their descriptions, meet satisfactory quality standards, and comply with all relevant statutory regulations.

Product Testing: Prior to reaching your hands, each product undergoes rigorous testing to ensure it meets our stringent quality standards. This includes testing for durability, performance, and adherence to safety regulations. Aquavape are proud to be ISO17025 approved at our bottling plant in Peterborough. ISO 17025 is an international standard that specifies the general requirements for the competence of testing and calibration laboratories. Implementing ISO 17025 can bring several benefits to Aquavape companies involved in testing and calibration processes.

Compliance: Our commitment to quality extends beyond mere satisfaction, it encompasses compliance with industry regulations and standards. We continually monitor and update our processes to ensure compliance with evolving regulations and industry best practices.

ISO 45001: We are ISO45001 certified. Aquavape are proud to have a safe and healthy environment for our colleagues to work in. By prioritising occupational health and safety through ISO 45001, Aquavape creates a safer, more sustainable business that aligns with global best practices and standards.

ISO 9001: By adopting and effectively implementing ISO 9000 standards, Aquavape can not only meet the requirements of its customers and regulators but also establish a foundation for sustainable growth and success in the vaping industry.

ISO 14001: The Certification has provided Aquavape with a range of benefits, including improved environmental performance, cost savings, enhanced reputation, and a competitive edge in the market. It aligns with the growing global emphasis on sustainability and responsible business practices.

Anti-Slavery: Aquavape strictly prohibits the use of modern slavery and human trafficking in our operations and supply chain, we have and will continue to be committed to implementing systems and controls aimed at ensuring that modern slavery is not taking place anywhere within our organisation or in any of our supply chains. We expect that our suppliers will hold their own suppliers to the same high standards.

Greenwings Recycling: Aquavape is currently engaged in a targeted initiative with Greenwings to promote disposable vape recycling. As a demonstration of our ongoing dedication to advancing environmental sustainability, we will make available designated recycle bins to all our customers throughout the UK. These bins will facilitate the proper disposal and recycling of used vape products. Please contact if you would like one.

Customer Satisfaction: Your satisfaction is paramount to us. If you have any concerns about the quality of our products, our dedicated customer support team is here to address them promptly and effectively. We strive to ensure that every interaction with our products leaves you confident in their quality and performance. You can email any concerns or feedback to or freephone 08081687551.

Delivery Information for Aquavape

Standard Dispatch Times

Orders Placed Before 15:00 (GMT): Orders submitted to us before 15:00 (GMT) on weekdays typically undergo dispatch on the same day. Your order, upon payment, joins a queue system, operating on a first-come, first-served basis, ensuring efficient processing and shipping.

Orders Placed After 15:00 (GMT): Orders received after 15:00 (GMT) will be dispatched on the following working day.

Please Note: Working days are defined as Monday to Friday, excluding public holidays. However, we offer Saturday delivery and strive to dispatch orders received on Fridays promptly for Saturday delivery.

Delivery Timeframes

Within the UK: Once dispatched, orders are expected to arrive the next day, including Saturdays.

Outside the UK: Delivery timelines for international orders will be provided upon order placement.

Orders Above £150: Enjoy complimentary Next Day Shipping.

Orders Below £150: Next Day Shipping is available for a fee of £5.

Please Note: Next Day Shipping availability is subject to change and may be influenced by external factors beyond our control.

Claims and Complaints

Contact Information: All complaints should be directed to the address provided in Section 1, which can be found at the top of our Terms and Conditions. Complaints can be submitted via email or traditional mail.

Required Information for a Complaint:

  • Personal Information: Include your first and last name.
  • Order Reference: Your specific Order Number.
  • Contact Details: Your mailing address and email address.
  • Complaint Details: A detailed description of the complaint, such as how the order was not fulfilled correctly.
  • Expected Resolution: Clearly state your expected outcome or resolution after the complaint is settled.

Complaint Review Process:

Timeframe for Consideration: Complaints will be considered within 30 days of their receipt.

Response: We will respond to the complaint using the email address provided in your complaint submission.

Additional Information Requests

Information Requirement: We may ask for additional information necessary to resolve your complaint. A specific timeframe, not shorter than 7 days, will be provided for you to submit this information.

Consequence of Non-Compliance: Failure to provide the requested information within the specified period may result in your complaint not being considered. After the designated deadline expires, the complaint may no longer be eligible for consideration.

Accuracy of Billing and Account Information

Order Management Policy:

Right to Refuse Orders: Aquavape reserves the right to refuse any order placed through our website. This decision is at our sole discretion.

Limitations on Purchases: We may limit or cancel quantities purchased per person, per household, or per order. These restrictions can apply to orders from the same customer account, orders using the same credit card, and/or orders with identical billing and/or shipping addresses.

Order Modification and Cancellation

Modifications/Shortages or Cancellations by Aquavape: If we must alter or cancel an order, we will make every effort to inform you promptly. This notification will typically be conveyed via the email address, billing address, or phone number provided during order placement. If your order cannot be fulfilled entirely or requires a subsequent delivery, we will notify you either by phone or by including a note in your package.

Missing Items or Picking Errors: If you encounter missing items or suspect picking errors, kindly inform us within 24 hours of receiving the delivery. Please provide us with precise details of the missing items for our investigation. Rest assured, all our items undergo scanning and recording under CCTV surveillance. We strive to furnish evidence of packing as necessary. Additionally, in certain instances, we may request proof of delivery acceptance and access to your CCTV footage. Our courier service can also provide us with tracking information and GPS coordinates to aid in our investigation.

Enhancing Measures Against Unauthorised Purchases: In our commitment to safeguarding our products and maintaining fair commerce practices, we retain the right to restrict or disallow orders that we suspect are initiated by dealers, resellers, or distributors. Additionally, we reserve the authority to decline orders that exhibit indications of fraudulence or fail to align with our established sales policies. These measures ensure the integrity of our distribution channels and uphold our standards of transparency and accountability in every transaction.

Customer Responsibilities

Accurate and Current Information: You agree to provide accurate, complete, and current purchase and account information for all transactions conducted at our store.

Timely Updates: It is your responsibility to promptly update your account and other relevant information, including email address, credit card details (numbers and expiration dates), to facilitate successful transactions and communication.

Title to Goods
- Ownership and Title Retention

The ownership (title) of any products purchased from Aquavape remains with Aquavape until full payment has been received.

The transfer of property and title from Aquavape to the customer will only occur after Aquavape has received complete payment for the goods, covering all sums due on any account.

Implication: This condition ensures that the goods remain the property of Aquavape until full payment is made by the customer.

Product Descriptions on Aquavape

Enhancing the Commitment to Accuracy: At Aquavape, our commitment to providing accurate and up-to-date information is unwavering. We meticulously curate product descriptions and images on our website, intending them to serve as a reliable guide to the style and appearance of our offerings.

Limitation of Liability: While we exert every effort to ensure accuracy, it's important to acknowledge that minor discrepancies or differences in product specifications or appearance may occasionally occur. Factors such as manufacturer changes can contribute to variations between the actual product and its representation on the website. While we strive to minimise such discrepancies, we cannot accept liability for them. Nonetheless, our dedication to transparency remains steadfast, and we are always available to address any concerns or queries regarding our products.

Copyright Information for Aquavape

Copyright Notice:

© 2024 Aquavape All rights reserved.

All images and content displayed on the Aquavape website are either the property of, or used with permission by, Aquavape. These materials are protected by copyright and other intellectual property laws.

Usage Restrictions

Unauthorised use, reproduction, or copying of any images or content from this website is strictly prohibited without express permission from Aquavape.

Certain images may be used on this website under license from our suppliers. In these cases, the copyright and related rights remain with the respective suppliers.

Data Protection Policy for Aquavape - Commitment to Privacy

At Aquavape, we are committed to protecting your privacy. We collect certain customer details necessary for processing orders and providing a tailored shopping experience.

Use of Customer Information: We assure you that your personal information will not be shared with any third parties without your explicit permission, except as required for legal processes or for completing your transactions (e.g., for delivery purposes).

Security Measures: We employ robust security measures to safeguard your personal data from unauthorised access or disclosure.

Jurisdiction and Governing Law

Applicable Law: This agreement and any contractual or non-contractual disputes arising out of or in connection with your use of Aquavape or any purchases made through the website shall be governed by and construed in accordance with English Law.

Jurisdiction: Any disputes or claims arising from or related to the Contract shall be subject to the jurisdiction of the courts of England. This means that any legal proceedings must be brought in England.

Privacy Policy of Aquavape - Commitment to Privacy:

Data Collection: Aquavape is dedicated to protecting your privacy. We collect personal information from you when you place an order, up to the point of payment. This data collection is conducted lawfully in accordance with the Data Protection Act 1998 and the Which? Web Trader Code of Practice.

Use of Collected Data

Order Fulfilment: The data we collect is primarily used to fulfil your order. This includes managing your purchase, providing customer service, and facilitating delivery.

Marketing Initiatives: We also use your information for our internal marketing campaigns, only if you have opted in for such communications.

Cookies and Technology: To enhance our services, we use technology like cookies. These help us understand how customers interact with our website and improve user experience.

Third-Party Sharing

Payment Processing: WorldPay, our payment provider, collects your payment information. Aquavape does not have access to your payment card details.

No Unauthorised Sharing: Your personal information is not shared with third parties without your explicit permission.

Communication Policy

Anti-Spam: We adhere to a strict 'no spam' policy. This means we do not send unsolicited marketing emails to personal email addresses.

Additional Considerations

Data Protection Act Update: Please note that the Data Protection Act 1998 has been superseded by the General Data Protection Regulation (GDPR) as of May 2018. It would be advisable to update this reference to ensure compliance with current data protection laws.

Customer Consent: Ensure that customers have the option to opt-in or opt-out of marketing communications, in line with GDPR requirements.

Data Subject Rights: Include information about customers' rights regarding their data, such as the right to access, rectify, or delete their personal information.

Payment Security at Aquavape - Commitment to Secure Transactions:

Advanced Security Measures: At Aquavape, we understand the importance of secure online transactions. Our payment providers utilise state-of-the-art security tools and techniques to safeguard your payment information.

Proprietary and Unique Techniques: These security measures are both proprietary to our providers and unique in their approach, ensuring a robust defence against various security risks.

Continuous Security Updates

Adapting to New Threats: We recognise that security threats are constantly evolving. Our payment providers continuously update their security practices to address new challenges and vulnerabilities.

Regular Assessments: Regular security assessments and updates are conducted to ensure the highest level of protection for your financial data.

Your Security is Our Priority

Peace of Mind: When you make a purchase on Aquavape, you can do so with the confidence that your payment details are being protected with some of the most advanced security measures in the industry.

Data Encryption: All sensitive payment information is encrypted and securely processed, minimising the risk of unauthorised access or data breaches.

User Responsibility

Secure Account Practices: While we and our payment providers take extensive measures to protect your information, we also advise you to practice secure account management, such as using strong passwords and not sharing your login details.

Cookie Policy of Aquavape

What Are Cookies: Cookies are small text files stored on your device when you visit certain web pages. They typically contain the site name, how long the cookie will stay on your device, and a unique number.

Purpose of Cookies on Our Website: Customisation: Cookies help tailor website content to your preferences, ensuring an optimised browsing experience. They enable the site to remember your device and display the website in a way that’s specific to your individual needs.

Analytics: We use cookies to create anonymous statistics, helping us understand how users interact with our website. This information is crucial for improving the structure and content of our site.

Session Management: Cookies are essential for maintaining your session on the website, especially for authentication purposes and ensuring the security of your interactions.

Types of Cookies We Use

Necessary Cookies: Essential for using website services, like authentication and maintaining security.

Statistics Cookies: Collect anonymous information about website usage.

Functional Cookies: Remember your settings and preferences, such as language or region, for a personalized experience.

Advertising Cookies: Deliver advertising content more relevant to your interests.

User Control and Consent

Browser Settings: By default, web browsers allow cookies, but you can modify your browser settings to control cookie usage. Note that restricting cookies might impact website functionality.

Consent: Using our website with default browser settings constitutes your consent to our use of cookies as detailed in this policy.

Changing Settings: Instructions for adjusting cookie settings can be found in the 'Help' section of most browsers. Here are links to instructions for common browsers:

Additional Information

Third-Party Cookies: Cookies might also be used by our advertisers and partners.

Controller: The entity placing and accessing cookies on your device is Aquavape, who acts as the Controller.

Further Assistance: For more detailed information on how we handle cookies, please refer to the settings in your web browser.

Server Logs and User Queries

Queries to Server: Each time you use the Website, your actions may send queries to the server where Aquavape is hosted.

Log Information: These queries are logged on the server. The server logs may include your IP address, the date and time of your query, and information about the web browser and operating system you are using.

Purpose and Use of Logs

Administrative Use: The primary purpose of these logs is to assist in website administration. They help in ensuring the efficient operation of the website and diagnosing any technical issues.

Data Association: The data stored in server logs is not used to personally identify users of the Website. It is not associated with individual users’ personal details.

Security and Access to Logs

Storage and Security: Logs are securely stored on the server.

Limited Access: Access to server logs is strictly controlled. They are only accessible to individuals authorized to manage the server and administer the Website.

Confidentiality: The content of server logs is not disclosed to any parties not involved in server administration or maintenance.

Data Protection Compliance

Privacy Consideration: In line with our commitment to user privacy, server logs are handled in a way that respects your privacy and follows applicable data protection laws.


Aquavape is a member of the UKVIA. The UK Vaping Industry Association is Britain’s leading trade association representing the dynamic and fast-growing vaping sector. UKVIA is free from any ownership, control, or funding from tobacco owned business. Together the vision is to create a world where the evidence-based life changing public health benefits of vaping are fully understood, and their positive impact is maximised.


Aquavape products are registered and regulated by the MHRA – Medicines and Healthcare Regulatory Agency. This UK body plays a crucial role in regulating and overseeing the safety of vaping products.

For Aquavape businesses, compliance with MHRA regulations is essential to operate legally and gain the trust of consumers. Failure to adhere to regulatory requirements can result in fines, product recalls, or other legal consequences. Being compliant with MHRA standards demonstrates a commitment to product safety and quality.

Arcus Compliance

Aquavape are registered members of Arcus compliance. Arcus supports us to strategically navigate the constantly evolving regulations that face Vape. They supply us with the tools and resources and some aspects of product stewardship. This support helps our internal teams focus on more complex tasks increasing accuracy and efficiency.

Aquavape is committed to upholding the highest standards of business conduct and recognises the paramount importance of maintaining a reputation that reflects integrity, transparency, and ethical behaviour. Aquavape emphasises the significance of considering the desirability of the Company maintaining a reputation for high standards of business conduct. In alignment with our core values and corporate philosophy, Aquavape places a strong emphasis on ethical practices, social responsibility, and sustainable business conduct.

Corporate Values

At the heart of Aquavape's business ethos are our core values: integrity, accountability, and responsibility. We understand that a company's reputation is built on the foundation of these values, and we actively integrate them into every aspect of our operations. Our commitment to high standards of business conduct is not just a legal obligation; it is an intrinsic part of our corporate culture.

Ethical Conduct

Aquavape is dedicated to conducting its business with the utmost integrity. We have implemented robust ethical guidelines and compliance frameworks that govern the actions of our employees, executives, and stakeholders. Our Code of Conduct serves as a comprehensive guide, outlining the expectations for ethical behaviour, fair business practices, and compliance with all relevant laws and regulations. Through regular training programs and communication channels, we ensure that all members of the Aquavape community are well-versed in these principles.